Claims

CLM-1012

Needs reviewArrived damaged

Filed Aug 11, 2026, 11:03 AMemily.young34@example.com

Claim
Bezel arrived scratched; requesting replacement.

Requested resolution

Resend order

Amount requested

$11,200.00

Shipment
Delivered
9400195928040234855537USPS

  1. Delivered, In/At Mailbox

    CHARLOTTE, NC 28202

  2. Out for Delivery

    CHARLOTTE, NC 28202

  3. Arrived at USPS Regional Destination Facility

    CHARLOTTE, NC

  4. In Transit to Next Facility

    MEMPHIS, TN

Order
#871

Rolex Datejust 41 126334

ROLEX-362

1 × $11,200.00$11,200.00
Subtotal$11,200.00
Decision

Review the shipment history, then approve or deny. The shopper asked for resend order.

Policy: resend costs are booked at 55% of retail plus $12.00 shipping. Refunds are booked at the full approved amount.