Claim
Crystal cracked in transit. Photos attached to support thread.
Requested resolution
Refund
Amount requested
$3,900.00
Shipment
Delivered
9400156243720800109749USPS
Delivered, Front Door/Porch
SEATTLE, WA 98101 ·
Out for Delivery
SEATTLE, WA 98101 ·
Arrived at USPS Regional Destination Facility
SEATTLE, WA ·
In Transit to Next Facility
MEMPHIS, TN ·
Order
Tudor Black Bay 58
TUDOR-462
1 × $3,900.00$3,900.00
Subtotal$3,900.00
Decision
Resolved Jul 25, 2026
Refund sent — $3,900.00 approved.
Ledger: Refund — CLM-1005 (#1183) · $3,900.00
Policy: resend costs are booked at 55% of retail plus $12.00 shipping. Refunds are booked at the full approved amount.